Privacy policy

LAST UPDATED September 25, 2023

PRIVACY POLICY

Anna Augusta Corp. and its respective divisions, subsidiaries and affiliates (hereinafter referred to as "Anna Augusta", “company”, "we", "us", and/or "our") are committed to maintaining our customer’s (“you”, “your”) pleasant experience, confidence and trust. This PRIVACY POLICY sets forth our practices related to the personal information that includes information that can be linked to a specific individual, such as name, postal address, mobile and wired telephone numbers, fax number, e-mail address, bank account number, credit/debit card number, identity, date and location of the event, and other biographical and demographic information, location information (e.g., shipping, billing addresses, zip code etc.), and other information provided to us by the site visitors (“Personal Information”) and the information we collect, through your completion of a registration or other form on this website (the website, our website, website, site), and other mobile applications, content and services (collectively, the "Service") we make publicly available. This PRIVACY POLICY protects customers submitting information through this website, our store or other communication channels and is not designed to protect business data.

This PRIVACY POLICY is integrated into our Terms & Conditions of Use (“terms & conditions”).

This PRIVACY POLICY describes how we collect, use, and protect your personal information when you visit our website and use our services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE AND/OR SERVICES. BY USING THIS WEBSITE AND ACCESSING ANY OF THE SERVICES, YOU AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

Individuals with disabilities who are unable to usefully access our PRIVACY POLICY online may contact us at info@annaaugusta.com or +1 646 377 3250 to inquire how they can obtain a copy of our policy in another, more easily readable format.

If you do not agree with this PRIVACY POLICY, please do not use or access any of the Services. If you have any questions about this PRIVACY POLICY and/or our practices, please contact us at info@annaaugusta.com or +1 646 377 3250

CHANGES TO THIS PRIVACE POLICY

We may update this PRIVACY POLICY from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised PRIVACY POLICY on the website, update the "Last updated" date and take any other steps required by applicable law

Please check this PRIVACY POLICY page periodically for changes. Your submission of a registration form, personal information, or your continued use of the Service following the posting of changes to this PRIVACY POLICY means that you have fully agreed with and accepted this PRIVACY POLICY and those changes.

CHILDREN

IF YOU ARE UNDER THE AGE OF 16 (SIXTEEN), PLEASE DO NOT SUBMIT ANY PERSONAL INFORMATION THROUGH THIS WEBSITE.

The Services are not intended to be used by children. Anna Augusta does not knowingly collect Personal Information from children under the age of 16 (sixteen) (or a higher age threshold where applicable). We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our PRIVACY POLICY by instructing their children never to provide Personal Information on the website. If you have reason to believe that a child under the age of 16 (sixteen) has provided Personal Information to Anna Augusta through this website, please contact us, and we will take steps to comply with any applicable legal requirement to remove such information.

YOUR CALIFORNIA PRIVACY RIGHTS

Applicable California privacy legislation permits visitors who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such request to access such information, please email us at info@annaaugusta.com. Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.

YOUR EUROPEAN PRIVACY RIGHTS

For EU residents, personal data has the meaning described in Article 4.1 of the General Data Protection Regulation (GDPR).

The GDPR entitles citizens or lawful residents of the European Union certain rights in relation to their Personal Information including to:

  • update, modify, delete or obtain (commonly known as a "subject access request") a copy of the Personal Information that we hold on you; or
  • restrict or stop us from using any of the Personal Data which we hold about you;

You can request this by contacting us at info@annaaugusta.com. We will make all efforts to respond to such requests within a thirty (30) days from the date of receiving it, although we reserve the right to extend this period for complex requests.

Where appropriate, we will respond to your requests relating to your Personal Information in writing or by email. If you require our response in a different way, please let us know.

If you are not happy with the way that we have handled your Personal Information or a data subject request you also have the right to lodge a complaint with a supervisory authority, in particular (for EU based individuals) in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

INFORMATION WE OBTAIN FROM THIRD PARTIES

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our website and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this PRIVACY POLICY. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

INFORMATION WE COLLECT

Anna Augusta may collect information that you provide to us online or in our retail store(s) through completion of registration and/or other forms, text messages including those made through phone messaging and various communication apps (like Zoom, Skype, GoogleMeet, WhatsApp, Messenger, WeChat, Viber, Telegram etc), or via social platforms (Meta (Facebook), Instagram, X (Twitter), Youtube, Linkedin, Flikr etc), verbal communication etc.

ALL AND ANY INFORMATION YOU PROVIDE TO US IS PROVIDED BY YOU WILLINGLY. YOU ARE NOT LEGALLY REQUIRED TO PROVIDE US WITH ANY INFORMATION. HOWEVER, IN ORDER TO ACCESS OUR SERVICES, ORDER PRODUCTS, ASK US QUESTIONS OR GIVE US FEEDBACK YOU WILL NEED TO PROVIDE US WITH CERTAIN DETAILS.

We may collect the following personal data from you:

Identity and Contact Data: your name, date of birth, address, phone number, email address, tax status and other personal data relevant to our services

Financial and Payment Data: your and other data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers, zip codes and other information related to payment and billing

Profile and Usage Data: logins, passwords to this website or password protected platforms or services, your preferences in receiving marketing information from us, your communication preferences and information about how you use our website(s) including the services you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks, and mouse-overs). To learn more about our use of cookies or similar technology please check our cookies section below

Technical Data: information collected during your visits to our website, the Internet Protocol (IP) address, login data, browser type and version, device type, time zone setting, browser plug-in types and

versions, operating system and platform. To learn more about our use of cookies or similar technology please check our cookies section below;

Statistical information: We use statistical information which may include Personal Information for aggregated anonymized analysis. Our website receives and stores certain aggregated anonymized information. Such information, which is collected passively using various technologies, is not used to specifically identify you. We use this information to understand how our website is performing. The types of information we collect may include total number of visitors to our website, the number of visitors to each page of our website, and the domain names of our visitors' Internet service providers.

Third-party Internet Advertising

We also may use third parties service providers for online advertising. These third-party advertising service providers may use information (not including your name, address, email address or telephone number) about your visits to our website in order to provide advertisements of goods and services that might represent an interest to you.

COOKIES

Like many websites, we use cookies, pixels and similar technologies ("Cookies") to enhance user experience and for analytical purposes. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites Our cookies help provide additional functionality to the website and help us analyze our website usage more accurately. For instance, our website may set a cookie on your browser that allows you to access our website without needing to remember and then enter a password more than once during a visit to the website. In all cases in which we use cookies, we will not collect Personal Information except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on. You can choose to decline cookies through your browser settings, but this might affect your experience on our website

Aggregated Personal Information: In an on-going effort to better understand and serve the users of Anna Augusta Services, we may conduct research on our customer demographics, interests and behavior based on the Personal Information and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate information with our affiliates, agents and business partners. This aggregate information does not identify you personally. Anna Augusta may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

To monitor the performance of our website and platform for optimization purposes and to monitor performance of certain functionalities we also use Google Analytics. For more detailed information about Google Analytics please go to https://support.google.com/analytics/answer/6004245?hl=en.

OUR USE OF YOUR PERSONAL AND OTHER INFORMATION

Anna Augusta uses the Personal Information you provide as necessary and in a manner that is consistent with this PRIVACY POLICY.

We may use your Personal Information for the following purposes:

  • to process any transactions you make using the website, including contacting you if we have any query regarding orders or responding to any of your queries; to provide our goods and services to you and for related purposes; to carry out our obligations arising from any contracts entered into between you and us; to contact you (including by post, email and text messages) about our products, services, offers which we think may be of interest to you and for market research purposes, always a subject to your marketing preferences; to improve your browsing experience by developing and improving the design and layout of the website, through analysis of your usage;
  • to contact you for your feedback on our products and services, including requests for reviews, ratings and satisfaction surveys;
  • to contact you to provide you information about third party products, services or offers which may be of interest to you, subject always to your consent (if applicable) or your chosen marketing preferences (which you can update at any time);
  • to contact you in relation to any prize draws, competitions or other promotions that you have entered or subscribed to;
  • to for research, analysis and risk management; and
  • to enable us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.

MARKETING

We would like to keep in touch with you about our services and products, but if you do not want to receive updates about our products and services, you can let us know at any time. You can do this either by emailing us info@annaaugusta.com or "opt-out" by following the instructions in our emails.

If Anna Augusta intends on using any Personal Information in any manner that is not consistent with this PRIVACY POLICY, you will be informed of such anticipated use prior to such use of Personal Information and, if required, we will ask for your consent.

OUR DISCLOSURE OF YOUR PERSONAL INFORMATION AND OTHER INFORMATION

Anna Augusta is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets. We will only disclose your information in relation to such potential transactions where it is necessary to do so.

Agents, Consultants and Third Parties: Anna Augusta, like many other businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, managing customer reviews and moderation and processing. When we use another company to perform services on our behalf, we only provide them

with the information that they need to perform their specific function. In some cases, these third parties may request additional information directly from you in order to carry out their services. These third parties may have their own privacy terms which we recommend you to review.

Legal Requirements: Anna Augusta may disclose your Personal Information if so required by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Anna Augusta, (c) act in urgent circumstances to protect the personal safety of users of the website or the public, or (d) protect against legal liability.

PERSONAL INFORMATION TRANSFERS

If you provide Personal Information to the website, you acknowledge that such Personal Information may be transferred from your home country to Anna Augusta and appointed third parties (as referred to in this PRIVACY POLICY) to the United States. We take measures to provide appropriate level of data privacy protection. For example, we use approved standard contractual clauses, intragroup agreements, and other measures designed to ensure that recipients of your personal information protect it.

USER GENERATED CONTENT

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

YOUR CHOICES

You can use the website without providing any Personal Information. If you choose not to provide any Personal Information, you may not be able to use certain Services or we may not be able to provide you with our products.

EXCLUSIONS

This PRIVACY POLICY shall not apply to any unsolicited information you provide to us through the website or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information").

LINKS TO OTHER WEBSITES

This PRIVACY POLICY applies only to this website. The website may contain links to other website(s) not operated or controlled by Anna Augusta (the "Third Party Website"). The policies and procedures we described here do not apply to any Third Party Website. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-

party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. We suggest contacting Third Party website directly for information on their privacy policies

SECURITY AND DATA RETENTION

Anna Augusta takes reasonable steps to protect the Personal Information provided through the website from loss, misuse, and unauthorized access, disclosure, alteration or destruction.

However no security measures are fully secure, perfect, impenetrable or error free and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Please keep this in mind when disclosing any Personal Information to us

How long we retain your Personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.